Never miss a patient call again.
Your AI receptionist answers every call to your practice, books appointments, and passes the details to your team. It works while your front desk is with a patient and after the practice closes.
69% of callers who reach voicemail hang up without leaving a message.
Hear a sample call
Incoming Call
Ava
AI Dental Receptionist
Tap to answer
What happens to calls when the front desk is busy
Your team is checking in a patient, handling a payment, or talking to someone on another line. The phone keeps ringing: first thing in the morning, at lunch, and after you close.
Most people who reach voicemail do not leave a message. A new patient who cannot get through will often call another practice, and you may never know they tried.
What your dental AI receptionist handles
New patient enquiries
Takes the patient's name, contact details, and what they are looking for, then books a first appointment.
Booking and changes
Books, reschedules, and confirms visits, and texts the patient a confirmation.
Common questions
Answers questions about opening hours, location, services, and the fee and policy information you give us.
Urgent calls
Does not give clinical advice. When a caller describes something urgent, it passes the call to your team straight away or takes their details for an immediate callback, following the rules you set.
Messages and callbacks
When a caller needs a person, it takes a clear message so your team can call back.
Call records
Logs every call with the details, in your CRM or sent to your team.
What a call looks like
New patient booking
Illustrative example
- Caller: Hi, I'd like to book a check-up.
- Receptionist: Of course. Have you visited us before?
- Caller: No, I'm new.
- Receptionist: Welcome. I have Tuesday at 10:00 or Thursday at 2:30. Which suits you?
- Caller: Thursday.
- Receptionist: Booked for Thursday at 2:30. I'm texting you a confirmation now, and the team has your details.
Urgent call
Illustrative example
- Caller: I have a bad toothache and I'd like to see someone today.
- Receptionist: I'm sorry to hear that. I can't give clinical advice, but I'll pass this to the team right away. Can I take your name and the best number to reach you?
- Caller: Sam, and it's [number].
- Receptionist: Thank you, Sam. The team will call you back as soon as possible.
Missed calls and no-shows, followed up
Add automatic follow-ups: a text to callers who did not get through, reminders before appointments, and a message to rebook when someone does not attend. See automated follow-ups
How your dental AI receptionist gets set up
Step 1
We learn how your practice handles calls.
Opening hours, treatments, booking rules, what counts as urgent, and when a call goes to a person.
Step 2
We build and test it with your scenarios.
Voice, calendar connection, and test calls, including urgent and awkward ones.
Step 3
It goes live and we review real calls with you.
You hear actual calls, and we adjust answers and handoffs.